the latvian element
- The Latvian Element will retain 10 € per booking (not per person) on all cancellations requested more than 24 hours before departure.
- Money refund will be done in maximum 14 working days from cancellation date.
- NO REFUND will be given for cancellations made less than 24 hours prior to departure.
- ''No shows'' will not receive refund. We will wait for 10-20 minutes if we see that someone who has booked a tour is late. If you feel that you might be late more than that, please call us and we will see what we can do.
- The Latvian Element reserves the right to alter prices, itineraries, arrange alternative transportation, accommodation or cancel bookings. The priority of The Latvian Element is to keep clients satisfied and if any changes will be made clients will be informed and any inconveniences will be solved on an individual basis.
- If The Latvian Element for any reason cancels any tour before it begins, you will be offered to choose between participation in another tour or get full money refund.